TrustMark registered business — full compliance information.
100% Renewables Ltd is registered with TrustMark, the Government-endorsed quality scheme for work carried out in and around the home. This page sets out the information TrustMark requires us to publish.
Business identity
- Registered business name
- 100% Renewables Ltd
- Trading name
- 100% Renewables
- Registered address
- Unit 2, Ebdon Bow, Ebdon Road, Weston-super-Mare, BS22 9NZ, United Kingdom
- Telephone / WhatsApp
- +44 7866 730037
- Office
- Find us on Google Maps
Company registration
- Company number
- 15235894
- Registered jurisdiction
- England & Wales
- Companies House
- View our Companies House record
- VAT registration number
- GB 453 131 328
- VAT status
- Registered for VAT (UK)
Registration scope
- TrustMark licence number
- 3993025
- Scheme provider
- NAPIT
- MCS certification
- MCS certificate NAP-77992
- Consumer code
- HIES (Home Insulation & Energy Systems) registered
- Trades & services registered
- Solar photovoltaic (PV) design and installation
- Battery energy storage systems
- Electric vehicle (EV) charge points
- Air source heat pumps
- Electrical installation works
Insurance details
- Insurance provider
- Sutton Specialist Risks
- Public liability cover
- £10,000,000 per occurrence
- Professional indemnity cover
- £1,000,000
- Cover applies to
- All design, installation, electrical and commissioning work carried out by 100% Renewables Ltd, including work delivered through our sister company 100% Access Ltd.
Certificates of insurance are available on request — email info@100-renewables.co.uk and we'll send a copy before work begins.
Complaints procedure & dispute resolution
Our complaints procedure
- 1Tell us first. Raise your complaint with us by phone or WhatsApp on +44 7866 730037, or by email to info@100-renewables.co.uk. Please include your name, address, installation details and what has gone wrong.
- 2We investigate. We aim to acknowledge every complaint within 2 working days and will keep you informed while we investigate, including a site visit where needed.
- 3We resolve it. We will confirm the outcome and any remedial action in writing, and put things right wherever a mistake has been made.
- 4If you're still unhappy. As a HIES registered business, if we cannot resolve your complaint to your satisfaction you can escalate it free of charge to HIES, which provides independent alternative dispute resolution (ADR) and access to the Energy Ombudsman.
Alternative Dispute Resolution (ADR) provider: HIES Ombudsman Scheme — escalation and contact details are provided in your installation handover pack, or ask us for a copy at any time.
Documentation
TrustMark Customer Charter
The official TrustMark Customer Charter, setting out the rights and responsibilities of customers using a TrustMark registered business.
TrustMark key documents
Official TrustMark documents for homeowners, including the Code of Conduct and Codes of Practice that our registration covers.
Questions about our certifications?
We're happy to talk you through our accreditations, insurance or consumer protections before you commit to anything.